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How to delegate effectively: A simple 6-step process

Delegation is a skill and to delegate effectively is a process that everyone should learn & adapt to empower themselves & their team

Surbhi Mahnot

To begin with, you cannot delegate all your work. It requires some effort to decide which tasks you need to delegate and which you need to do by yourself. Then, for someone to work, you need to assign some authority to their role & provide the support they might require. Though, in reality, not much thought process is given to these details. Managers or leads are rarely willing to invest a lot of effort in planning work for others

Effective delegation is not something you are taught by your organization very often. It is one of those things that everyone assumes you learn with experience

How to delegate effectively?

Delegation is an incredibly helpful skill for personal development, grabbing more growth opportunities, and boosting team morale & confidence. To delegate effectively, here is a process that involves the following steps:

Delegation Process

Let us also practice delegation as we proceed through the process to learn

#1. Identify work to delegate

To begin any work, having all the details from start to the expected end outcome is the first step. With this in mind, first understand what type of tasks you can delegate. For example:

Once you have found the tasks, the next step is to set the expected outcome. Break the task using the SMART or SMARTER acronym. Each task should:


S.noTasks to delegateFit SMART or SMARTER criteria?Expected end outcomesNotes/Remarks
SMART/SMARTER tasks practice template

#2. Choose the right people

In general, every team has a combination of experienced individuals, freshers, domain experts, etc. Each of them has a different skill set besides work commitments. These factors play a crucial role in deciding how to choose the right person for delegation

Factors to consider in identifying the right person

Understand your team members, identify their strengths, and balance the workload. Only then, you can assign them the tasks that they can perform the best

Choosing the right people requires you to show a lot of leadership & management practices. For example, The Situational Leadership® Model, developed by Paul Hersey and Ken Blanchard, can help understand individuals in a team. Then, Resource Capacity Planning helps identify the current workload, priorities, and set commitments. Emotional intelligence (EQ) also plays a vital role in leadership. It helps understand the individual’s aspirations and motivation. All these practices will thus help you find the right resource and increase the chances of getting the work done in the best possible way

#3. Set clear expectations

Setting the right context, highlighting the importance and clear expectations not only removes the ambiguity, but also the fear of unknown & chances of miscommunication

In our daily routine, we often ignore these things. Also, for every task that you delegate, you might also not need this level of details. But it is always a good practice to have clarity on these details

#4. Authority & Responsibilities

Hashing out responsibilities for the team member is an essential part of effective delegation. The sense of accountability pushes them to work on the assigned tasks sincerely. RACI matrix is a great technique to map roles and responsibilities for everyone involved, including you. It shows who is Responsible for completing the task, Accountable for presenting the work, whom to Consult for any query or discussion, and whom to Inform about the work progress

Let’s practice the responsibility assignment through this simple template from the perspective of delegation. Tip: Always have a single accountable person and at least one person who is responsible 


S.noTasks to delegateName1Name2Name3Name4
1Task 1RAC/IC/I
2Task 2CA/RC/I
RACI matrix practice template

In addition to the clear responsibilities, the next step is to add some authority to the team member’s role. It gives them decision-making ability and flexibility to perform delegated tasks. Authority levels can be determined based on the type of delegation you are opting for

#5. Follow-up

With most of the work done for delegation, the last and the most crucial step is to manage the delegated task. You should provide support in terms of supervision, the right resources, and training. Doing this helps you achieve the long-term goal of a confident team. It also gives you space for yourself to make more strategic decisions rather than actual work.

One of the most common mistakes in the delegation for managers/leaders is not following up on the tasks.

Managing delegated work is an excellent practice to re-confirm the understanding of the work & commitment at regular intervals. It also ensures the minimum deviation from the plan. But, there is a trap here. It can be easy to get into micro-management, which you should avoid in most cases.

#6. Feedback & Congratulate

Praise the team member for the efforts to finish the work. Constructive feedback would help develop trust & confidence in the team. It will also motivate them to work better next time


S.noKPI Individual Score (out of 5)Your Score (out of 5)Average ScoreRemarks
1Timely completion of work
2Work Quality
3Handling crisis or situations
Quantitative feedback practice template

Download this free mind map template to start practicing delegation today. This mind map is created with MindMeister. Mind mapping is a great technique to learn & visualize details which makes it one of the best choices to practice delegation

Delegation template

To summarize, I hope this article will help you to either learn delegation or sharpen your existing skills. Please share your experience with the way you delegate. Moreover, it would be great if you can also share your feedback about this template in the comments below. I would love to hear from you

Keep delegating!

Want to improve your delegation skills or conduct a session for your team?

Contact me for training or one-on-one discussions. Watch this webinar with Biggerplate to understand more about effective delegation or download this template to get started with delegation!

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